iUvo · Accessibility

Accessibility Statement

iUvo Health is committed to making the iUvo Health Web Companion usable for everyone, including people with disabilities. This statement describes the accessibility conformance of app.iuvohealth.com and how to give us feedback about access barriers.

Service covered

Service name
iUvo Health Web Companion (app.iuvohealth.com)
Provider
iUvo Health, Sweden — a decision-support service for continuous biometric monitoring. iUvo provides data insights, not medical advice or diagnosis.
Conformance standard
Web Content Accessibility Guidelines (WCAG) version 2.2 Level AA
Legal basis
European Accessibility Act (Directive (EU) 2019/882), transposed in Sweden as lag (2023:254) om vissa produkters och tjänsters tillgänglighet, in force from 28 June 2025.

Conformance status

The iUvo Health Web Companion is partially conformant with WCAG 2.2 Level AA. Partial conformance means that some parts of the content do not yet fully meet the standard. Active remediation is in progress.

Known accessibility issues

The following gaps were identified during our most recent internal audit (May 2026) and are scheduled for remediation:

Feedback and contact

If you find an accessibility barrier on app.iuvohealth.com, or if you cannot access content in the format you need, please contact us:

We aim to acknowledge accessibility reports within 5 working days and to provide a substantive response within 20 working days.

Enforcement procedure

If you contact us about an accessibility barrier and are not satisfied with our response, you can refer the matter to the Swedish Equality Ombudsman (Diskrimineringsombudsmannen, DO), which is the enforcement body responsible for accessibility complaints in Sweden:

Supervisory and market-surveillance responsibilities under lag (2023:254) are coordinated with the Agency for Digital Government (Myndigheten för digital förvaltning, DIGG).

Preparation of this statement

Preparation date
21 May 2026
Method of evaluation
Internal review by iUvo engineering against WCAG 2.2 Level AA. Automated tooling (axe-core, Lighthouse) and a full manual audit are scheduled for the next development phase.
Next review
(6-month review cadence)